Card Encla Velorne

Legal

Privacy Policy

Card Encla Velorne respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services at our offline poker venue and restaurant in Sydney, Australia.

This policy applies to all interactions with Card Encla Velorne, including our website, live poker sessions, poker tables, card lounge, poker nights, and restaurant. We comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website or services, you agree to the practices described in this policy.

Effective date: 16 September 2026

Information We Collect

We collect personal information that you voluntarily provide to us when you interact with our website, make a reservation, join a poker night, or contact us. This may include your name, email address, phone number, and any other details you choose to share.

  • Contact information: name, email address, phone number.
  • Reservation details: date, time, number of guests, and any special requests for poker tables or restaurant dining.
  • Communications: messages you send to us via email or contact forms.
  • Usage data: information about how you use our website, such as pages visited and time spent, collected through cookies and analytics.

We do not collect financial information or betting amounts. We do not collect sensitive information unless required by law.

How We Use Your Information

We use your personal information to provide and improve our services, respond to your inquiries, and manage your bookings for live poker sessions, poker tables, the card lounge, poker nights, and restaurant reservations.

  • To process and confirm reservations for poker tables and restaurant dining.
  • To communicate with you about your bookings, events, and updates.
  • To respond to your questions and feedback.
  • To improve our website and services based on usage patterns.
  • To comply with legal obligations and protect our rights.

We do not use your information for marketing without your consent. We do not sell your personal information.

Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. We may disclose your information only in the following limited circumstances: to service providers who assist us in operating our website and business, to comply with legal requirements, or to protect the rights and safety of our venue and guests.

  • Service providers: hosting, analytics, and email providers who are bound by confidentiality obligations.
  • Legal compliance: when required by law, regulation, or legal process.
  • Business transfers: in the event of a merger or acquisition, your information may be transferred as part of the business assets.

No disclosure of financial information occurs. All service providers are required to protect your information.

Cookies and Analytics

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand how visitors interact with our pages about offline poker, live poker, poker tables, the card lounge, poker nights, and restaurant offerings.

  • Essential cookies: necessary for the website to function properly.
  • Analytics cookies: help us understand how visitors use the site, such as which pages are most popular.
  • You can control cookies through your browser settings; however, disabling cookies may affect site functionality.

We use Google Analytics or similar tools for aggregated, non-identifying data. No personal information is sold to advertisers.

Data Security and Retention

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption of data in transit, and restricted access to personal information.

  • Data is stored on secure servers with access limited to authorized personnel.
  • We retain personal information only as long as necessary for the purposes described in this policy or as required by law.
  • When information is no longer needed, we securely delete or anonymize it.

No specific security certifications are claimed. Retention periods vary based on legal and operational needs.

Your Rights and Choices

Under the Australian Privacy Act, you have the right to request access to the personal information we hold about you and to ask for corrections if it is inaccurate, incomplete, or out-of-date. You may also request that we delete your personal information, subject to legal obligations.

  • Right to access: request a copy of your personal information.
  • Right to correction: ask us to correct inaccurate information.
  • Right to deletion: request deletion of your information where applicable.
  • Right to complain: lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached the APPs.

Contact us at [email protected] or +61 412 758 394 to exercise your rights. OAIC website: oaic.gov.au.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us using the details below. We will respond to your inquiry within a reasonable timeframe.